SHIPPING & RETURN POLICY

 

Returns & Refunds

How do I return something? 

On The Odd Occasion That You May Want To Return Your Items, We offer returns for non sale items that are not defective or damaged up to 14 days after your delivery date.

 

How Do I Start The Returns Process:

 

1. Email us to get our latest returns address with your order number even if you have returned before, we are growing and our warehouse address is subject to change.

2. Add a note in your parcel with Name & order number and store credit / Refund Details. (if you do not put a note in your return you will automatically get credit)

3. Send the item back to us with the courier of your choice. We advise tracked shipping.

 Our Returns Policy timeframe is 14 days from the day your order arrives. Under no circumstances do we Refund, Exchange or Credit sale items.

Please feel free to contact us about returns at shopbornhoney@gmail.com.

If you are unsatisfied with your order - please contact our support and we will do our best to help you out!

 We Don’t Offer Return Labels, Returns Must Be Covered By The Customer As We Offer Discounted Shipping On Your Initial Order.

You will be responsible for covering the shipping costs to return your item(s).

 

SHIPPING INFORMATION

How long will it take my order to process for shipment?

All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by USPS.  Depending on a number of factors, standard domestic and international orders may take up to 4 business days (excluding Saturdays, Sundays, and Holidays) to process.

After your payment is authorized and verified, Standard orders can still take up to 4 business days,This is just an estimate and doesn't include weekends or holidays.

 How long til I receive my package once my order has shipped?

We only offer 2 shipping options. We do not offer expedited shipping. Transit time starts when your order has been shipped, and does not include standard processing time applicable to the shipping method selected at the time of checkout. Business days do not include Saturdays, Sundays, or US Holidays. 

USPS PRIORITY SHIPPING is 2-3 Business Days 

USPS FIRST CLASS SHIPPING is 3-5 Business Days